National Grid is proud to serve a diverse community of Massachusetts residents and provide bill help solutions during challenging economic times. Through the company’s Winter Customer Savings Initiative, nearly 60,000 customers have enrolled in the company’s discount program, which provides eligible customers with 25-32 percent savings on their utility bills. An additional 12,000 customers have signed up for bill management programs since the program was launched in September 2022.
Spanish and Chinese speaking customers can now find the resources they need in their favored language through the Winter Customer Saving Initiative web page at ngrid.com/heretohelp.
National Grid remains committed to providing customers a variety of energy-saving tips and billing options to help offset the increases in this winter’s energy prices. Customers in need of billing assistance or additional support can visit ngrid.com/heretohelp to learn more.