Student Welcome Guide: A student’s guide to Mission Hill

The following is some basic information for students moving into Mission Hill.

General Boston

  • Boston does not have a non-emergency police number. Call 911 for emergency and non-emergency police, fire and rescue.
  • Get renter’s insurance. It might seem like an unnecessary expense until you have a break-in, or your upstairs neighbor’s toilet overflows while they’re out of town.
  • The City of Boston has many services for renters. Learn about and use them at
  • Mayor Martin Walsh also has a student-oriented guide to city services at The Twitter hashtag #boston101 also features tips.
  • The City also has a 24/7 hotline for questions or concerns at 617-635-4500 or @NotifyBoston.
  • Explore the Problem Properties website ( Learn how to report problem-makers and how to avoid becoming one. Their phone number is 617-504-7003 and it calls a cellphone inside a police cruiser.
  • Introduce yourself to your neighbors, give them your contact information and get theirs. It’s just as easy and more pleasant to call them than the police.
  • If you have a dog, clean up after it. It’s courteous and city ordinance.
  • Shovel sidewalks abutting your residence in the winter. It is your responsibility, not the city’s, to do so.
  • Be considerate when throwing parties: let your neighbors know about them and remember, many of them must wake up early even on Saturdays.
  • Keep your property tidy.

Mission Hill-specific

  • Trash pick-ups are on Tuesdays and Fridays; recycling bins should go out with Tuesday’s trash.
  • The local public library is the Parker Hill Branch Library, at 1497 Tremont St. The number is 617-427-3820.
  • The Tobin Community Center, at 1481 Tremont St., has gym facilities and classes for a $20 yearly membership. It also has youth, family and senior programs. Reach it at and 617-635-5216.
  • The Mission Hill neighborhood liaison for the Mayor’s Office is Shaina Aubourg, who can be reached at 617635-3485 and [email protected]
  • The city councilor for Mission Hill is Josh Zakim. He can be reached at 617-635-4225 and [email protected]
  • Patronize local businesses. They love you.
  • Get involved in the neighborhood: join cleanups; go to community meetings; voice your opinions. You’re part of the community.

With information from former City Councilor Mike Ross, long-time Mission Hill resident Alison Pultinas and Mission Bar & Grill owner Michel Soltani.

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